Key Account Manager - Stockholm, Sweden

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Symplify Key Account Manager 

Do you have a few years of experience from sales and a passion for customer success? Are you by any chance looking for new challenges and a chance to work with a growing SAAS company? Are you excited by discovering and developing a need for the customer? Symplify is seeking a Key Account Manager to add to our Customer Success team to own, nurture and develop our customers.

What we offer: a collaborative work environment in the center of Stockholm with fantastic colleagues. Add to that, two platforms that we are proud to offer to our customers - some of which are the most data driven companies in the world.

Essential Duties and Responsibilities include the following (Other duties may be assigned):

You will own your customer stock, and work together with our Customer Success Managers to nurture and develop our customers.

  • Build a strong relationship with your customer base.
  • Work closely with Customer Success managers to seek the potential for developing our customer base.
  • Detailed notation and record keeping on follow-ups and all related customer activity.
  • Participate in ongoing sales training and meetings.
  • Generate and maintain expert knowledge of Symplify Platforms, its clients, competition, and market trends.
  • On a daily basis, meet with and contact clients, providing them with information about the development in out platform and build up for our customers to use more of the Symplify platforms.
  • Keep track on everything regarding your customers (tasks done, invoicing, agreements, competition, new solutions added and so on).

Job Requirements

Essential Education, Skills, and Experience:

  • Positive attitude, hardworking, and self-motivated individual who works well in a team environment and enjoys the benefits of a growing company
  • Ability to communicate professionally (written and verbal) in fluent English and Swedish.
  • Ability to articulate product value proposition with passion
  • Ability to multi-task and adapt to a fast-paced environment
  • Ability to rebuttal objections and demonstrate value
  • Ability to build strong relationships with decision makers and system owners within our customers organization
  • Ability to negotiate 
  • Ability to pick up customer needs and present a solution 

Preferred but not required:

  • Previous experience with Marketing Automation or similar, CRM and Microsoft Office products (Excel, word, etc...) 
  • A few years of sales experience in business to business
  • Bachelor’s Degree
  • Experience with selling/marketing SaaS-based solutions

Please include your cover letter

 

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